How Digital Filing Systems Can Expedite Claims

6/25/2020 (Permalink)

The SERVPRO Claims Information Center is a useful tool that allows you, the insurance agent, to manage and organize project files.

As an insurance agent, are you still using manual methods for research and claims management? Do you have a filing cabinet filled to the brim with open cases? Don't you think a digital filing system would ease the congestion and make your job less chaotic? SERVPRO, a disaster restoration specialist in Buckingham, PA, wants to make everyone's life easier with the Claims Information Center, which creates a more streamlined approach to the insurance claim process and even speeds it up. There are at least three reasons a faster claims process is better for everyone.

1. Expedited Settlements

2. Increased Efficiency

3. Improve Customer Satisfaction

Expedited Settlements
The quicker you can move on from one insurance claim to the next, the more money you save your company. When a claim is slowed down because of backlog and miscommunication, a company will spend more on litigation and resolving other changes and complications.

Increased Efficiency
A system like the Claims Information Center allows for greater efficiency and fewer redundancies. All parties involved in the claim process can access the project files and add any necessary information. For example, a client can upload proof of loss documentation, the restoration team can file their estimate for the complete project and the insurance adjuster can research similar claims, all within one cohesive system.

Improved Customer Satisfaction
When dealing with commercial clients, it is crucial to get the funds sooner rather than later. The longer a business is interrupted, the greater the financial loss and disruption. Therefore, if you can get a client claim settled quickly because of a tool, then you will inevitably breed customer satisfaction, which leads to client retention.

The SERVPRO Claims Information Center is a useful tool that allows you, the insurance agent, to manage and organize project files. The organizational help means that you can move through the insurance claim process quicker, leading to satisfied clients and employers.